CFL News Hub Mobile App Privacy Policy

1. Who We Are

The CFL News Hub mobile app is published by Pulse AI Solutions Inc. (“we,” “us,” or “our”), a Maryland corporation. We are the data controller for personal information processed through the app. This policy explains what we collect when you use the app, why we collect it, who we share it with, and the rights and choices you have.

This mobile-app policy works alongside our general Privacy Policy. If anything in the two policies conflicts, this mobile-app policy controls for app users.

2. Data We Collect

We only collect what we need to operate the app and provide the features you use. We do not sell your personal information.

3. How We Use Your Data

• To create and manage your account and authenticate sign-in
• To deliver push notifications you opt in to
• To display your comments, posts, and chat messages to other users under your display name
• To process subscription payments and manage Pro entitlements
• To generate AI chatbot responses for Pro subscribers and enforce the daily usage limit
• To diagnose crashes, fix bugs, and measure app performance
• To prevent fraud, abuse, and violations of our Terms of Service
• To comply with legal obligations

4. Third-Party Services & SDKs

The app uses a small number of third-party services to operate. Each is bound by its own privacy policy:

We do not share your personal information with third parties for their own marketing purposes. The mobile app does not display third-party programmatic advertising. We do not engage in cross-app tracking and the app is not part of the Apple App Tracking Transparency framework — meaning you will not see an “Allow tracking” prompt because we do not track you across other apps or websites.

5. Push Notifications

Notifications are off by default. The app asks permission once, and you can change your choice anytime in your device's Settings under Notifications > CFL News Hub. Within the app, you can also choose categories of notifications (breaking news, specific teams, game starts, etc.). Disabling notifications stops delivery and the device push token is invalidated.

6. Data Retention

• Account data is retained while your account is active.
• Comments, forum posts, and chat messages remain published until you (or we) remove them, even after account deletion (in which case they are anonymized).
• Crash and diagnostic logs are retained for up to 90 days.
• Subscription records are retained for as long as required by tax and accounting law (typically 7 years).
• Push tokens are deleted shortly after you uninstall the app or revoke notification permission.

7. Your Rights & Choices

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate information from your profile screen
• Request deletion of your account and associated data
• Export a copy of your data on request
• Opt out of newsletters from the unsubscribe link in any email
• Disable push notifications from your device settings at any time
• Withdraw consent for processing where consent is the legal basis
• Lodge a complaint with your local data-protection authority

Residents of California (CCPA/CPRA), the European Economic Area, the United Kingdom, and Canada (PIPEDA) have additional rights described in our main Privacy Policy. To exercise any of these rights, email us at the address in section 13.

8. Account & Data Deletion

You can delete your account, and all associated personal data, at any time. This satisfies Google Play's and Apple's in-app account deletion requirements.

From inside the app: open Profile → Account Settings → Delete Account and confirm. Your account, profile, push subscription, and AI chat history are deleted immediately. Public comments and forum posts are anonymized so existing discussion threads remain readable.

By email: if you cannot access your account, send a deletion request to privacy@cflnewshub.com from the email address on the account. We will verify your identity and complete the deletion within 30 days.

Some records may be retained after deletion where we are legally required to keep them (for example, payment receipts for tax purposes). These records are isolated from active user systems and are not used for any other purpose.

9. Children's Privacy

The CFL News Hub app is not directed to children under 13 (or under 16 in the European Economic Area / United Kingdom), and we do not knowingly collect personal information from children below those ages. If you believe a child has given us personal information, please contact us and we will delete it. The app is not enrolled in Google Play's Designed for Families program.

10. Security

All traffic between the app and our servers is encrypted using HTTPS/TLS. Passwords are hashed using bcrypt and never stored in plain text. Authentication uses signed JWT tokens with a 24-hour expiry. Access to backend systems is restricted to authorized personnel and protected by multi-factor authentication. No system is perfectly secure — if we ever discover a breach affecting your personal data, we will notify you and the relevant authorities as required by law.

11. International Data Transfers

CFL News Hub is operated from the United States, and your data is stored on Microsoft Azure servers in the United States. If you access the app from outside the U.S., you understand and agree that your information will be transferred to and processed in the United States. Where required (e.g. for users in the EEA/UK), we rely on Standard Contractual Clauses with our service providers.

12. Changes to This Policy

We may update this policy from time to time. When we do, we will update the “Effective Date” at the top and, for material changes, notify you in-app or by email before the changes take effect. Continued use of the app after the effective date means you accept the updated policy.